Thank you for visiting and shopping at https://fitody.com. Following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
All orders are dispatched within 1-3 days in business days and customer will receive product within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
SHIPPING DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
|Delivery||Expected delivery time|
|Express Delivery||3-5 business days|
|Standard Delivery||8-14 business days|
* Delivery delays can occasionally occur.
* Shipping time doesn’t include our 1-3 days processing time
INCORRECT ADDRESSES AND SERVICE DISRUPTIONS
While we will do all we can to ensure your order is delivered on time and to the right address, Fitody cannot be held responsible for conditions beyond our control such as severe weather, service interruptions and including incorrect addresses provided at checkout.
CUSTOMS, DUTIES, AND TAXES
Fitody is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Fitody is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.